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ARMA New Membership Portal

Date postedJune 29, 2026
Posted By: Lily Turner Association Updates,
The New ARMA Website and Member Compass are LIVE!
Our new website and Member Compass are live and we want to take this opportunity to show you around a bit!
Each category below links to the corresponding page on the new website, so explore away! We know there will be some hiccups as we move onto this amazing software, so please reach out to staff with any questions, if you're having any difficulties with the site, or if you just want to tell us how much you love it!
If you are a current ARMA member: 
  1. Click Login
  2. Enter your e-mail [this is typically the work email you normally use to log into the ARMA portal or register for ARMA events. ]
  3. If the email entered is connected to your profile, you'll be prompted to set your password
  4. If the e-mail entered says "It looks like you haven’t setup an account yet. Please make sure you typed your email correctly or click below to create a new account", follow the prompts to create your account and link it to your company.
  • You will get an email to confirm your account, which will bring you back to the website.
Once you've logged in, you'll be taken to your Member Compass, our new portal for you to update your profile, see events that you are registered for, pay invoices, and more. If you are looking for the Member Compass when you are elsewhere on the site, simply click your name in the upper right-hand corner of the page or select the dropdown under the Membership tab.
All logged-in users will be able to see:
Important Note: If you cannot see your company's accounting history, or cannot update your company profile, that means you do not have management access or billing access yet. To be issued that access, please e-mail accounting@arma-tx.org. 
  • Check that your phone number, email, etc. are accurate. Feel free to add any other contact information as well, including social media links!
  • Add your picture for a more personal touch. 
  • There are a lot of new segment-specific fields to create more robust member directories, so make sure you fill those out. 
Logged in users that are assigned as the Primary and/or Billing Contact for a company, as well as users with management access can:
  • View and edit the company profile(s) - if you have access to one company you will have a "Company" tab in your Member Compass, but if you have access to more than one company you will have a "Companies" tab with a list of all the companies
  • View and pay transactions for the company, all sub-companies, and related contacts
  • View your parent company's order history and subscriptions (you will not see this information for sub-companies or related staff)
  • Manage the staff list for the company and all sub-companies, including:
  • Add/remove staff members
  • Edit staff member profiles
  • Edit staff member management access
  • In select directories, some features such as social media fields and company bios will only display for Corporate Sponsors.
If you are not listed as an account manager but feel you should be, please reach out to staff.
Our member directories have improved quite a bit with this new website and database! We have added a lot of custom fields to allow for more robust directories, so make sure you complete those in your company profiles and upload a company profile logo.
    Troubleshooting Access to the ARMA Website
    Due to some privacy and firewall settings with organizations, you may have trouble accessing the ARMA website. 
    Please try the following solutions to fix the error message: 
    • Your computer may be using the certificate from the old website and isn't fetching the certificate from the new site

    The first thing to try inside Chrome is:

    • Windows / Linux: Press Ctrl + F5 or Ctrl + Shift + R.
    • Mac: Press Cmd + Shift + R.
    That should refresh the SSL certificate in Chrome, but, sometimes it's actually Windows (or OSX) holding onto the old certificate. You'll know it's the operating system holding onto the certificate if you try multiple browsers (Chrome, Firefox, Safari, Edge, etc...) and they also tell you the SSL is bad. In that case, you need to tell the operating system to clear its SSL cache too:
    Windows
    • Open your Windows Start menu, type Internet Options, and press Enter.
    • In the properties panel, click the Content tab.
    • Click the Clear SSL state button.
    • Click OK on the success pop-up and reload your page in Chrome
     
    Mac
    • Open Keychain Access via Applications > Utilities.
    • Click Certificates in the category sidebar.
    • Locate the certificate for the specific website causing issues.
    • Right-click the certificate and select Delete to force a clean re-handshake
    1. Try a new browser, same error?
    2. Try to do a hard refresh (the ctrl + shift + r keystrokes above)
    3. Clear the operating systems cache
    If you still have any issues reaching the ARMA website, try connecting your computer or mobile device to a cellular hotspot, and re-load the website. 
    We are excited for you to give the new portal a try! Please reach out to ARMA staff with any questions. 

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